As healthcare reform finds providers caring for more patients with fewer resources, the Electronic Employee Record seeks to enable a patient-centered, end-to-end workforce management strategy.
The storing, managing and maintaining of all employee information throughout the entire cycle of employment allows for streamlined workflows, resulting in a seamless data flow that makes it possible to track trends and create forecasts that improve staff utilization. This improved efficiency can help increase employee morale, resulting in a more satisfied and empowered nursing staff.
J.P. Fingado, president and CEO of API Healthcare had this to say:
“The Electronic Employee Record provides a crucial link between the financial and clinical sides of the business. With real-time readily accessible information about actual patient care needs and the staff available to provide that care, hospitals are better able balance the financial realities of healthcare with their commitment to providing outstanding patient care.”The Electronic Employee Record can be put to use in several areas:
- Controlling overtime. Complete insight into an employee’s schedule enables organizations to project overtime and take the appropriate measures to avoid it before it occurs. In addition, the use of data from an integrated labor resource management system allows for the analysis of incidental overtime patterns, enabling the development of policies that eliminate the unexpected and unnecessary instances of incidental overtime without violating the Fair Labor Standards Act.
- Managing supplemental and contingency staff. Many providers are turning towards contingency staffing to fill gaps either as additional resources or as an alternative to hiring permanent staff. When both agencies and providers use a single integrated workforce management system to fill open shifts, providers can be sure their contingent staff has the right credentials and skills to provide the high quality patient care required.
- Staffing based on true patient care needs. Bridging the gap between patient needs and the staffing plan is essential to affordable, high-quality care, and setting nurses up for success is essential to maintaining a satisfied workforce. When patient classification information is linked with staffing and scheduling information in realtime, staffing adjustments can be made before the beginning of a shift, ensuring optimal patient care.
- Synchronizing productivity and budget numbers. With a complete end-to-end workforce management system, managers and staffing coordinators can find the nurse with the right qualifications to most cost-effectively staff each shift. That empowers healthcare providers to make both cost and quality part of the staffing equation.
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Bambi Blue is a freelance writer, editor, and codemonkey living in Ottawa, Ontario, Canada. She moonlights as a jazz musician, a social butterfly, and most apparently a weisenheimer. Loves to cook, hates to clean, and can easily be found on Twitter.
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