Wednesday, February 2, 2011

Top Business Email Mistakes


Today, more and more of us rely on email as a means of communication for work related activities. As such, unfortunately individuals sometimes make email mistakes – let us take a look at some of the more common email errors:

Not Reading Your Email Before Hitting the Send Button

This problem is a common one as people are often in a rush to reply to all of their emails at work. However, if you do not double-check your email, you are more susceptible of sending emails that can be confusing to the recipient. Further, emails that are ridden with grammar and spelling mistakes can look unprofessional.

Not Getting to the Point

When you are sending an email to someone, you should try your best to make that email as concise and to the point as you can. After all, you do not want to waste the recipient’s time and possibly even confuse the recipient. Conversely, you do not want to send emails that are “too short” as these types of emails may be read as “rude” by the recipient – and/or may not provide an adequate explanation.

Sending Emotional Emails

Sometimes, when you are upset about something for instance, you may be tempted to reply to emails. However, do not send emails when you are feeling this way as in most cases, you will regret it. Instead, you should only think about answering emails when you are more clear-headed.

Sending Emails to the Wrong Recipient

As some email programs automatically fill in email addresses for you, it is in your best interest to always ensure that your email is going to the proper person or people. After all, you do not want to send confidential company information to your cousin Frank for instance.

Being too Dependent on Email

While it is true that email can be a convenient form of communication, relying on email as your only method of communication is a big mistake. After all, there are times when you may need a reply right away and of course, not everyone is checking their email 24/7. In addition, relying too much on email can be a tad impersonal – sometimes it is better to actually talk to the people at your company versus only emailing them.

While there are many errors that you can make when you communicate via email, with a little care, you can readily avoid these email mistakes.


Larisa Redins is a full time writer and editor with degrees in both Arts and Biological Science. She writes about career issues for PhillyJobsBlog.com and other topics for a variety of international websites and magazines. Please visit her other blogs at PhillyJobsBlog.com and view job postings at PhillyJobs.com.

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